Privacy Policy
Read Indivieu LLC's privacy policy to understand how we collect, use, and protect your personal information.
1. Information We Collect
We collect information you provide directly to us, including but not limited to: Name, email address, phone number Company name, job title, and business contact details Business requirements, project details, marketing data, and CRM data Login credentials and account access information (where authorized) Communication preferences Any other information you voluntarily submit We also automatically collect certain technical data, including: Browser and device information Website usage data Cookies, tracking pixels, and analytics data Call recordings and lead tracking data (where applicable)
2. How We Use Your Information
We use collected information to: Provide, operate, maintain, and improve our services Respond to inquiries and manage client relationships Set up and manage advertising, tracking, and analytics systems Perform reporting, attribution, and optimization Send transactional and marketing communications (where permitted by law) Enforce agreements and protect legal rights Comply with regulatory and legal obligations
3. Information Sharing & Disclosure
We do not sell personal information. We may share information only under the following circumstances: With vendors and service providers (e.g., hosting, analytics, CRM, call tracking, ad platforms) With advertising platforms (e.g., Google, Meta) for campaign execution With legal, regulatory, or law-enforcement authorities when required To protect the rights, property, or safety of Indivieu or others In connection with a merger, acquisition, or asset sale With your express consent
3A. Mobile Messaging & SMS Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of our services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
Clients are responsible for securing any credentials they provide.
5. Client Data & Marketing Data
Client-submitted business data, lead data, analytics data, ad account data, CRM records, call recordings, and performance metrics are handled in accordance with: This Privacy Policy The applicable Trial Agreement The Master Services Agreement (MSA) Indivieu does not claim ownership of client data except as explicitly stated in the MSA.
6. Cookies, Tracking & Call Recording
Session tracking Analytics tools These technologies help measure performance, conversions, attribution, and site usage. By using our website, you consent to these tracking technologies. Certain phone calls may be recorded for quality, verification, and performance purposes.
7. Your Privacy Rights
Depending on your jurisdiction, you may have rights to: Access your personal information Correct inaccurate information Request deletion (subject to legal and contractual retention requirements) Opt out of marketing communications Restrict certain processing Requests may be submitted using the contact information below.
8. Data Retention
We retain personal and business information only as long as necessary to: Fulfill contractual obligations Maintain business records Comply with legal, tax, and regulatory obligations Resolve disputes Enforce agreements
9. Third-Party Services
Our website and services integrate with third-party platforms including (but not limited to): Call tracking providers Payment processors Indivieu is not responsible for the privacy practices of third-party services.
10. International Data Transfers
Your information may be processed in the United States or other jurisdictions. By using our services, you consent to such transfers.
11. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy at any time. Changes become effective upon posting on our website. Continued use of our site or services constitutes acceptance of any revised policy.
13. Governing Law
This Privacy Policy is governed by the laws of the State of Texas, without regard to conflict-of-law rules.
14. Contact Information
For questions about this Privacy Policy or your data: Email: support@indivieu.com Phone: +1 (888) 454-3911 Address: 7 Upper Balcones Rd., Boerne, Texas 78006