Every missed call is a job going to the shop down the road.
Indivieu texts back missed calls right away and follows up until the customer books. For home-service shops in Pflugerville, Round Rock and north Austin.
The problem
Your phone rings while you're on a roof, under a sink, or driving between jobs. Or it rings at 7 PM, when the office is closed. The caller doesn't leave a voicemail. They call the next shop on Google. If you run Google ads, you paid for that call. And when a customer writes "couldn't reach them" in a review, the next caller reads it too. The problem isn't marketing. It's the calls you already get that nobody picks up.
How it works
A call is missed. Day or night, busy or closed. They get a text right away. It comes from your business number: "Sorry we missed you! This is [Shop]. What can we help with?" Now they're waiting for you, not dialing someone else. We follow up. If they don't reply, a short, polite follow-up goes out. Every lead lands in one place, so your team can see who still needs a callback. You book the job. You get the job, and you can see which calls turned into work. We set it up on your line, register your texting with the carriers, and test it before it goes live.
What's included
For any shop losing calls. Follow-up messages until the lead books or opts out One place to see every lead and who needs a callback Texting registration with US carriers (required for business texting) Setup, testing and support from a real person A real contract with a clear scope For shops that want more calls from Google Maps. Google Business Profile setup and ongoing upkeep Accurate listings across the major directories Optional add-on: Reputation, which asks happy customers for reviews and helps you respond to all of them For shops that want to rank in their service areas. Starter: service-area and service pages, local keyword work, Google Business Profile tuning, monthly report Growth: everything in Starter, plus more pages and content each month and wider service-area coverage For established shops already spending on ads. Full SEO, a Website Partner (ongoing site build and updates) and Local Presence, run as one team Strategy from someone who has managed seven-figure monthly search budgets Built for shops with several trucks that want to own their market For shops with no site or an outdated one.
Why Indivieu
I live in Pflugerville. Our office is at Lucid in the Domain, in north Austin. Before Indivieu, I managed seven-figure monthly search budgets on Google and Microsoft Ads. I know what a click costs, and I know what it costs when that click calls and nobody answers. Cheap AI tools will sell you an app and leave you to set it up. We do it differently: a person directs the build, stands behind it, and you get a real contract.
Free missed-call check
Send the number customers call. We'll look at whether missed calls on that line are getting a text back.
Frequently Asked Questions
Q: Is this an AI receptionist? A: No. Lead Response texts back missed calls and follows up. It doesn't pretend to be a person on the phone. Your team still makes the callback, with the customer already waiting for you. Q: Will texts come from my number? A: Yes, they come from your business number. We handle the carrier registration that business texting requires. Approval can take a week or more, so we start it on day one. Q: Do I need new software or a new phone system? A: Usually not. We work with the number you already have. We'll confirm on the call. Q: How is this different from a cheap app? A: A person on our team sets it up, tests it, and stands behind it. You get a real contract and someone to call when something's off. Q: Is there a contract? A: Yes, a clear written one. We'll walk through the terms on the call. Q: What about my website? A: Our sites are AI-built with human direction: fast to launch, and reviewed by our team before they go live. If your site is costing you calls, we'll tell you. Q: Do you work with franchises? A: We work best with independent shops whose owner makes the marketing decisions. Q: Where do you work? A: Pflugerville, Round Rock and north Austin first.
Find out how many calls you're missing.
On a 20-minute call, we'll go over your numbers and walk you through how the text-back would work on your line.